2016 рік
Permanent URI for this community
Browse
Browsing 2016 рік by Subject "communicative strategy"
Now showing 1 - 2 of 2
Results Per Page
Sort Options
Item Методичні засади дослідження емоційного інтелекту працівників правоохоронних органів.Methodological principles of study of emotional intelligence of employees of internal аffairs bodies(2016) Шелег, Л. С.Висвітлено методичні засади щодо визначення осіб, схильних до психосоматичних розладів, та результатів, отриманих під час опитування. Розкрито поняття й структуру емоційного інтелекту. Охарактеризовано методики його вивчення.Освещены методические основания определения лиц, склонных к психосоматическим расстройствам, и результатов, полученных при опросе. Раскрыты понятие и структура эмоционального интеллекта. Охарактеризованы методики его изучения.The article is devoted to methodological bases to identify of individuals, who are prone to psychosomatic disorders. The author explains that there are two significantly different profiles of the dominant emotional experiences in individuals that are prone and not prone to psychosomatic disorders. In the first case, a positive emotional state has been recorded as the view of certain professional regulation («the employee of police has to be...»), since they are unlikely at this level of negative emotions. Moreover, the desire to be (or look) of energetic, determined and confident person for the lack of appropriate personal requirements can cause personal conflict, to become an independent factor of negative dynamics of the psychosomatic status of an individual. In the second case there is a domination of positive emotions, respectively – the overall harmony of the emotional status of the person despite the presence of negative influences.Item Професійне спілкування патрульних поліцейських із різними категоріями громадян.Professional Communication of Patrol Officer with Various Categories of Citizens(2016) Литвин, Вікторія ВікторівнаВисвітлено ключові правила комунікативної стратегії патрульного поліцейського. Сформульовано основні положення, на яких повинна ґрунтуватись мовна поведінка патрульного поліцейського під час виконання ним службових обов’язків.Освещены ключевые правила коммуникативной стратегии патрульного полицейского. Сформулированы основные положения, на которых должно основываться речевое поведение патрульного полицейского в процессе выполнения ним служебных обязанностей.The article highlights the key rules of the communicative strategies of patrol policeman. The basic provisions are based on the behavior of patrol officer scope, of verbal behavior during operating of his official duties. In the process of reforming of law enforcement agencies we could see the rise of the value of patrol police officer professional competence, namely the culture of their professional communication. Cultural mutual relationship of patrol police officer includes politeness, correctness, accuracy and tact. Patrol officer speech culture serves as an indicator of his training, compliance or noncompliance with the position, and in general the ability to work with people. Subject of patrol police determines the rules of communication in the professional activity is one of the most important in police patrol training. It consists of two components: a communication culture within the service staff and norms of policemen communication with the public in different situations. The article analyzes the patrol police officers performing of professional cultural etiquette rules. Currently, work is carried out to form a new positive image of police, to improve their professional skills and readiness for professional dialogue. The effectiveness of patrol police tasks depends on the specific knowledge and patterns of professional communication, the ability to establish psychological contact and to receive important information about the imminent crimes. Communicative component of law enforcement activities is the most actual for most branches of law enforcement activities. The patrol police officers has to master speech to qualified dialogue (which is to lead, not to take part in it), feel confident in different communicative situations. Patrol policeman must be able to establish psychological contact with any citizen. An integral part of law enforcement professional communication with people is some formalization of such communication by various legal documents (statutes, orders, etc.). The purpose and the final result of communication training of patrol police are forming by them the communicative readiness professionally competently, efficiently, accurately, clearly with a high capacity for work to perform professional function with communicative component in any difficult conditions of service that carried out through the formation and development of professionally important qualities, knowledge, skills and abilities. Law enforcement activities puts high demands to the communication skills of patrol police officers, in the first place to professionally important. Accordingly, the main training tasks are to form the above qualities, to provide conditions for further professional self-development through professional psychological knowledge, skills and abilities.